Shipping and Returns Policy
The Storage Box is committed to protecting its installer and customers from the transmission of this virus.
Our business has in place robust systems to manage this health issue. This information sheet is to explain the ‘on-site’ processes we have in place for our installer to provide service to you, whilst minimising the risk of COVID-19 transmission.
Firstly and most importantly, we will be asking if anyone is unwell or in self isolation at the home or apartment. If the answer is yes we will work with our client as we will be unable to undertake an installation until the premises is deemed safe.
Our installer will not shake hands. Where possible we ask you keep at least 1.5m distance.
As we do need to touch surfaces during an installation will be insuring the sanitisation of the product.
If you have any questions/concerns about our safety management steps, please contact us.